Position is part time, 2-3 days/week, approximately 16 -20 hrs. weekly, currently. Some flexibility with schedule is preferred.
Wage $17-$19 hr., depending on experience
Once established– paid vacation time/sick leave benefits, and health care benefit opportunities.

$300 sign-on bonus after 45 days successful, enduring employment (3rd paycheck)

Our group holistic healthcare practice is seeking a part-time front-office receptionist. Job duties include phone and patient reception, patient scheduling and check-out, administrative office support, etc. This position is a best fit for someone who is personable, self-directed, super-organized, and able to gracefully transition between multiple tasks throughout the day.

We are a multi-provider practice, offering Naturopathic medicine, Chinese medicine and Acupuncture, Massage therapy, and Counseling, Ayurvedic medicine, Hyperbaric oxygen therapy, and classes and workshops. We are a close-knit team working together to offer the best in holistic and integrative medicine to our patients. We foster a friendly, positive, and professional office environment.

Job duties include:

• Checking patients in and out using EMR (electronic medical record) program
• Answering the phone and emails, and scheduling
• Responding to patient inquiries
• Effectively communicating between patients and practitioners
• Managing multi-practitioner schedule in EMR
• Sending, collecting, uploading new patient health intakes
• Updating patient information and records
• Sending and receiving patient records
• Collecting co-pays and payments for service
• Receiving patient lab results and coordinating follow up visits
• Preparing laboratory paperwork and orders
• Maintaining office areas, office supplies, reception area, etc.
• Managing supplement inventory including ordering, receiving, and patient orders
• Assisting with obtaining prior treatment authorizations
• Attending and participating in team meetings.

Personal characteristics required for success in this position:

• High attention to detail.
•  Friendly, pleasant, and welcoming customer service.
• Positive attitude and professional demeanor.
• Proficiency in computers including Windows, Word, Excel, Google Drive, and typing skills
• High integrity, honesty, and work ethic.
• Sensitivity, empathy, and compassion in communication with patients.
• Ability to deal with people in emergent and/or stressful situations.
• Good stress management while working under pressure in fast paced environment.
• Ability to work independently, self-motivated.
• Excellent organization skills.
• Ability to follow through with tasks.
• Efficient time management and ability to multitask and prioritize tasks.
• Strong team player with good written and verbal communication skills.
• Willing to grow and be challenged.
• Previous healthcare customer service and knowledge of insurance basics very helpful.

Are you looking to lay down some roots and grow into a long term position within an awesome integrative healthcare practice? If so, you will be rewarded with regular pay raises and opportunities for growth within the company.

To apply and be considered for this position, please follow the instructions below:

Reply by email with a brief cover letter written within the body of your email, and please include your current resume’ as an attachment. (preferably MS Word or pdf). Please describe why you’re interested in this job and how you are uniquely qualified. What are your strengths in relation to the preceding job description?

Thanks for your interest, and we will contact qualified applicants to schedule an interview.