As some of you may have heard, I am delving full on into the field of being a patient and getting a Total Knee Replacement. I soon learned that almost everyone I knew has had one, or knows someone who has. And young people too… (yes I know age is relative), people younger than I!
We all know how challenging navigating the current medical model is and I’ve seen it from the physican/administration side, but now I’m getting an up close look from the other side – being a patient. Dealing with Insurance deductibles, out of pocket, in network, out of network, what’s covered, what’s not, how many visits allowed; it’s a full time job getting everything taken care of.
Then there’s all the different specialists and components to take keep straight. The Surgeon, Physicians Assistant, Nurse Practitioner, Medical Assistant, Physical Therapist, Vein Specialist, EKG Tech, Lab Phlebotomist, Hematologist, Surgery Center, Pharmacist, Front Desk Staff. And that was just yesterday! I listed front desk last, but really they are the most important of all. Often the first face you meet when walking in the door, they are your first impression, and go a long way in developing the tone for the rest of the visit. I have really come to appreciate the family we have at Hawthorn Healing Arts Center, and hope that you all appreciate us too.
So you are probably wondering how my surgery is going to affect your care (if you see me as a patient) going forward in the next month or so. Surgery is scheduled for August 24th, but I will be available via phone and email.
Some logistical guidelines:
I’m excited for my new bionic knee, and look forward to seeing you on the flip side.